ref. reviews / 2026
3 reviews with 1 starShow all
My son’s
Dean from Lynden, WA
“The pictures make it appear like a frameless stretched canvas. In reality it’s semi rolled more like a triangle piece of printed paper”
Reply from Vellum
Hi Dean, thank you for the honest review. Your order was for two fine art prints. A fine art print is the artwork on heavy matte paper, shipped rolled, and it is the most affordable option we offer. We also sell a canvas, which comes stretched on a wooden frame, and a framed print, which arrives ready to hang. You choose between these yourself at checkout, and the price changes with the choice. I have emailed you to sort this out.
Out 64 Corvair
Tracie from Livermore, CA
“It came rolled but with creases in the paper from rolling. I wont be able to get this to lay flat to frame. I would like a refund. I cant find se this”
Reply from Vellum
Hi Tracie, we are sorry your print arrived creased. Prints ship rolled, and although the vast majority arrive in perfect condition, a package is occasionally handled roughly by the carrier. When that happens we always send a free replacement, as stated on our website and as we replied to your email. A new print is being arranged for you at no cost, in time for your husband's birthday. We would have appreciated the chance to make this right before a review, but the offer stands either way.
Porsche Cayenne
Armgard from Berkel-Enschot
“Unfortunately, I was disappointed with the print. The paper is smooth (I had expected more texture), and the colors do not match the preview sent beforehand at all. The print I received is almost orange, whereas the "proof" had a much cooler tone. What a shame!”
Reply from Vellum
Hi Armgard, thanks for your honest review, we really appreciate it. Regarding the color: a screen is backlit and displays colors cooler and brighter than paper can. A warm scene like this mountain pass in evening light will always appear warmer on matte paper than on a screen. The paper is a smooth, heavy matte fine art paper, so it doesn't have any texture. We'll take your feedback into account to make this clearer upfront. Sorry that it wasn't what you expected.
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